Active MVP
Travel Reminder & Customer Engagement Platform
A SaaS solution designed for travel agencies, travel consultants, tour operators, and visa consultancy firms that need consistent reminders, customer follow-up, retention workflows, and staff accountability.
Reminder Workflow
Upload travel documentParse
Verify passenger recordsConfirm
Generate reminder tasksAssign
Track follow-up outcomesRetain
Overview
Improve service consistency before and after travel.
The platform helps agencies improve customer service discipline, customer retention, and customer reactivation by generating travel reminders, follow-up opportunities, and task accountability workflows based on uploaded travel documents.
Ideal UsersTravel agencies, consultants, tour operators, visa consultancy firms, tourism businesses.
Core WorkflowUpload itinerary, verify extracted details, create travel records, and manage generated reminder tasks.
Customer RetentionTrack destination follow-ups, return follow-ups, outcomes, and repeat-travel opportunities.
Key Features
Built for repeatable customer communication.
Automated Travel RemindersDeparture, check-in, return, and follow-up task generation.
Customer EngagementDestination and return follow-up workflows for stronger relationships.
Travel Record ManagementPassenger, flight, baggage, document, and retention history.
Team AccountabilityTask ownership, outcomes, completion audit, and manager visibility.
Benefits
Operational discipline without extra manual tracking.
Improve customer communication
Reduce missed travel events
Increase customer retention
Encourage repeat bookings
Improve staff accountability
Standardize customer service